top of page
-
Can I change my billing address?Mail us at contactoceanint@gmail.com or Call us at +91-7703-969-751 to change your order information. Please note that after your order is shipped you cannot change any details on your order.
-
Can I change my order information?Mail us at contactoceanint@gmail.com or Call us at +91-7703-969-751 to change your order information. Please note that after your order is shipped you cannot change any details on your order.
-
Can I change the delivery address?Mail us at contactoceanint@gmail.com or Call us at +91-7703-969-751 to change your order information. Please note that after your order is shipped you cannot change any details on your order.
-
How to Place an Order?Log on to Oceanzenfarms.com Guest User-If you don’t want to register with us, still you can place your order. You can directly add the products in your cart and at checkout you can select Continue as Guest. In this case your address and order details would not be saved with us, but you can place your order by using your Full Name, Email id,Contact number and complete address details.
-
I do not remember both my login ID and password. How do I get it?Please share your order number or your registered contact number at contactoceanint@gmail.com and request for your login ID & password. Your login credentials will be provided shortly.
-
I forgot my password. Please help.Click on My Account or login at the top right corner of the website to access the login window. Click on Forgot your password link on the bottom of the login window. Enter your registered e-mail ID. Instructions to reset the password will be sent to your registered email.
-
What are the Payment Mode Available?We accept Online Payments by Debit Card, Credit Card, Net banking, UPI, Wallets, , and Bank Transfer. If you choose Bank Transfer as the Payment Options, Please call us on +91-7703-969-751 and confirm the same or send us an email on contactoceanint@gmail.com with the payment details.
-
What are the modes of refund available?If you have made an Online Payment the refund is made to your Credit Card, Debit Card or Net banking account. For other forms of Payment like Bank Transfer we make the refund to your Bank Account. Please be sure to see the refund and return policy Your details which we require for refund process are Account Holder’s Name, Bank Name, Branch Name, Account Number, IFSC Code. Refund of your amount would take 7-10 business days from the date of refund initiation and as per the transaction type.
bottom of page